Proof.de Support Chat Software updated

Today we updated our chat software Livezilla Pro to offer you even more comfort and speed in the chat. Simply contact us directly via chat … a lot of minor details or brief queries can be dealt with quickly and conveniently.

In addition to security updates and performance improvements, the chats should now be even more reliable in every possible browser and PC combination. Uploading and downloading files such as screenshots in the chat history should also be improved.

A word about data protection: We don’t use any supposedly free chat solutions based in Las Vegas, we care about the protection of your data and your anonymity in the chat:

  • We use the chat software of LiveZilla GmbH from the beautiful town of Singen in Baden-Württemberg,
  • anonymise or mask automatically the last 6 digits of your IP address,
  • host the chat software on our own server and
  • have of course SSL-encoded the chat with you.
  • All data is transmitted purely via our server,
  • there is no access by third parties and
  • Livezilla works without cookies.

So please don’t be surprised if you already have an order in your shopping cart and then start a chat with us, that we neither see who you are nor what you want to order from us. We only chat with “Guest 0288” or “Guest 6452″… only if you tell us your order number or your name, you will be “recognisable” as a person or company in the chat.

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